If the special order is as we agreed, and there is no defect in
workmanship, please e-mail PetrinaCase@gmail.com
for a Return Authorization number.
Shipping fees are not refundable unless it is our error.
Shipping Damage:
If
you request Insurance and your order is lost or damaged in the mail, USPS
will refund. If damaged, save the
box, packaging material and merchandise. Notify us immediately
E-mail
PetrinaCase[at]gmail.com